Refund and Cancellation Policy :

Please note that certain types of goods are exempt from being returned. These include perishable items such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, and flammable liquids or gases.

Additionally, the following items are non-returnable:
Gift cards
Downloadable Ayurvedic products
Some health and personal care items
To process your return, we require a receipt or proof of purchase. Please refrain from sending your purchase back to the manufacturer.
There are specific scenarios where only partial refunds are granted:
Books with evident signs of use
Items not in their original condition, damaged, or missing parts for reasons not attributable to our error
Items returned more than 30 days after delivery

Refunds:
Once your return is received and inspected, we will send you an email notification regarding the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain timeframe.

Late or missing refunds:
If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company, followed by your bank. If you’ve completed these steps and still haven’t received your refund, please reach out to us at panjavirutcham.com.

Sale items:
Only regular priced items are eligible for refunds; sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@uebeautymaestro.com and send your item to: D No:146-C, 1st Floor, Opp MakkalMandram, 6th Cross, Thillainagar, Trichy-18.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, we will issue a refund to the gift giver.

Shipping returns:
To return your product, mail it to: D No:146-C, 1st Floor, Opp MakkalMandram, 6th Cross, Thillainagar, Trichy-18. You are responsible for covering the shipping costs, which are non-refundable. Depending on your location, the time it takes for your exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance for more expensive items, as we cannot guarantee receipt of your returned item.

For further assistance with refunds and returns, please contact us at info@panjavirutcham.com